Frequently asked questions about placing an order
Can I change or cancel my order?
We aim to process orders quickly. If you want to make a change, contact our customer service as soon as possible. Once your order is with our logistics partner, we can no longer modify it. You can still return the item within 14 days after delivery.
Read more about our return process
Other frequently asked questions about placing an order
- How do I know my order was successful?
- Didn’t receive a confirmation email?
- How do I use a discount code?
- Can I change my shipping address?
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