Frequently asked questions about placing an order
How do I use a discount code?
You can apply one discount code per order. Unless otherwise specified, codes cannot be combined with other promotions and might have specific conditions. Bohero points are not discount codes – you can use them anytime as long as your point balance is sufficient.
Note: Forgot to add a code during checkout? Unfortunately, we cannot apply it retroactively. Always add your code before finalising your order.
Other frequently asked questions about placing an order
- How do I know my order was successful?
- Didn’t receive a confirmation email?
- Can I change or cancel my order?
- Can I change my shipping address?
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